Managed IT Services - Remington Computer Services

Protecting What Matters

Remington Computer Services, is your trusted partner in Managed IT Services. Specializing in comprehensive solutions for desktops and laptops, we offer proactive and reactive system processes, ensuring your technology runs smoothly and efficiently. Our dedicated team provides both onsite and remote help desk support, catering to your needs wherever you are. With optional hardware inclusion, robust backup and disaster recovery solutions, and efficient vendor management, we safeguard your business operations, protecting what matters, and allowing you to focus on your customer experience.

Desktops and Laptops

Providing managed IT services for desktops and laptops involves taking a proactive approach to managing and supporting these essential devices within a business environment. This includes:

Proactive vs Reactive System Processes

We take a proactive approach with processes that involve regular maintenance, updates, and monitoring to prevent issues before they arise, to minimize downtime and disruption.

Onsite and User Remote Help Desk

We offer support through both physical presence at our client’s location and remote assistance via phone, email, or chat. This ensures that users receive timely help regardless of their location, solving technical issues, troubleshooting software problems, and providing guidance on best practices.

Hardware Included (optional)

We can provide all necessary hardware, such as desktops and laptops, as part of our managed services package. This can include procurement, configuration, deployment, and ongoing maintenance, relieving clients of the burden of hardware management.

Backup and Disaster Recovery Solutions

We implement strategies and technologies to regularly back up data and ensure quick recovery in case of data loss or other disasters. This ensures business continuity and data integrity, protecting against data breaches, hardware failures, and other potential threats.

Vendor Management

We act as the intermediary between our clients and their technology vendors. This involves managing relationships, negotiating contracts, and ensuring that all third-party services and products meet the client’s needs and expectations, streamlining IT operations and support.

What Our Clients Say

1 2 3 4 5 6 7

Richard G.

We provide affordable assisted living, housing, rehabilitation, therapy, and nursing services across multiple locations in our state. We operate several types of software programs in a heavily regulated HIPAA-compliant environment.

Our partnership with Remington Computer Services extends beyond vendor-client relations; they integrate seamlessly with our team, offering hardware, software, cybersecurity solutions, and problem-solving expertise. Their excellent service, integrity, and complementary support have significantly enhanced our operations, and we highly recommend them without hesitation.

Dottie R.

We have been a client of Remington Computer Services for 4 years. Mickey and her staff were very instrumental and extremely organized assisting us in moving our office. They shut down, packed up and set up our new computer stations without any down time.

Recently, they followed our directive in purchasing a laptop and setting up a remote worker in another state allowing them to effectively and efficiently work remotely without a hitch.

Their support team and commitment to customer service is excellent and highly recommended.

Brian S

I’ve known and worked with Mickey Pazienza and her team at Remington for a few years now and will tell you that they are solid professionals. From simple computer needs to full-blown network setups, these folks know their stuff! Highly recommended!

Steven S.

My computer wasn’t working right, so I asked Mickey and her team what to do. They discovered that my old computer was missing some operation files and wasn’t operating correctly. The best solution was to replace the laptop, so they were able to find me a used laptop with all the current software at a great price. If you ever need any assistance with your computer – ask for Remington Computer Service!!!

John G.

The team at Remington has bailed my office out more than a few times. Very knowledgeable, quick response time, reasonably priced and always thinking more about what’s best for us then themselves.

Julie G.

They are an AWESOME Company. The Staff is GREAT. We got all new Computers for our Office and we are
extremely happy with them.

Chris G.

Excellent Services. Awesome freindly staff. They are the best in the buisness. I HIGHLY recommend them for you computer and IT needs.

Request A Consultation

Contact Us Today

Request A Consultation

Contact Us Today