Your Personal IT Department
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About Us

We’re Your Personal IT Department

Remington Computer Services is owned by Mickey Pazienza who works with her team of technology professionals to provide complete IT support for small and medium-sized business and residences for an affordable fixed monthly cost.

Each member of the Remington team is passionate about technology and about taking the burden of IT responsibilities off the shoulders of business owners.

“We are here to be your personal IT department. We understand how important your devices and data are, which is why we are dedicated to keeping your computers and devices synced and running, protecting your data, and answering any and all technology-related questions that you have.”

Mickey Pazienza, President

Mickey Pazienza spent over twenty years as an IT professional for a variety of companies throughout the Northeast. Chances are, if you’ve got a problem related to computers, networks, printers, smartphones, tablets, or routers, Mickey has a solution.

Mickey is committed to making the lives of small and medium-sized business owners easier by giving them the peace of mind that comes with knowing their IT infrastructure is in good hands at all times.

“I originally owned a company that specialized in providing data backups for small businesses, but my clients wanted more IT support. I came to realize how frustrated and confused many business owners felt about their computers and devices. They needed help but couldn’t afford to hire a fulltime IT manager. That’s what inspired me to create Remington Computer Services. I want to make sure every client’s devices are working and their data is secure so they never have to worry about losing their profits or their business to a technology meltdown.”

Steve Ethier, Director of Operations

Steve has been in the Information Technology field for 20 years, starting out as a Programmer Trainee in 1999. Steve utilized his prior years of experience in retail management, his Bachelors’ Degree in Management from Bryant University, and his CIS training at New England Institute of Technology to follow a management path in the IT industry.

Steve started his IT career at CGU Insurance where he served as a Configuration Manager, Data Center Manager and Project Manager. He moved to Dell Services in 2009, working on the Blue Cross/Blue Shield RI account as a Project Manager, and was then promoted to IS Systems Manager.

Steve found his home in the Managed Service Provider (MSP) arena in 2014, where he has since worked as manager and director of services/operations. “My main goal is always continuous improvement of service to my clients, while developing a professional team with a strong ‘customer first’ attitude.”

Speaking of homes, Steve lives in Coventry with his beautiful wife Kerri, where they raised 5 wonderful children together. When not in his office at RCS, Steve enjoys working in the yard, sitting by the fire with a craft beer, reading a good book, some occasional golf, and dining out with Kerri and friends.

Jessica Kopka, Administrative Assistant


Brett Chason, Systems Support Specialist


Ken Laun, Systems Support Technician


Hector Solis – Desktop Support Specialist