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Remington Computer Services has been serving the Rhode Island, Connecticut and Massachusetts area since 2010, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

Open Positions

IT Support Technician

Remington Computer Services is a RI owned and operated Managed Service Provider (MSP). We manage, repair, set up, configure, and protect IT environments for small to medium sized businesses. Whether our clients’ businesses are accounting, dentistry, construction, elder-care, home restoration, or anything else, we handle their IT needs. We are a proactive IT solution for business owners who understand how critical their IT infrastructure is to their business, but do not have an internal IT department to manage it.

We are looking for an individual with broad IT experience and a great desire to learn and grow with technology.

We do a lot of everything – server deployment and troubleshooting, automation, networking, storage, desktop engineering, and support. We are looking for the type of person who is motivated by constantly changing technological things that have been done previously. This individual should be high energy and interested in career growth through learning and taking on new challenges.
We are in Lincoln, RI, and service customers throughout RI, as well as nearby MA and CT.

IT Support Technician Experience: (Preferred)

  • Excellent communication and documentation skills
  • Experience working independently.
  • Experience troubleshooting and administering Microsoft Windows 10/11
  • Experience working with Microsoft O365.
  • Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
  • Understanding of TCP/IP/VPN
  • Install, upgrade, support, and troubleshoot printers and computer hardware.
  • Perform general preventative maintenance tasks on computers, laptops, and printers.
  • Install, upgrade, support, and troubleshoot computers, laptops, and peripherals.

Additional Qualifications and Skills

  • You are friendly and professional.
  • You take pride in being a customer service-oriented person.
  • You are a caring, driven, and intelligent individual with the desire to pursue continuous development of personal growth as well as technical skills.

Interested candidates are encouraged to send their updated resume and a cover letter including salary expectations to recruiting@remingtoncs.com.

What Our Clients Say

 
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Richard G.

We provide affordable assisted living, housing, rehabilitation, therapy, and nursing services across multiple locations in our state. We operate several types of software programs in a heavily regulated HIPAA-compliant environment.

Our partnership with Remington Computer Services extends beyond vendor-client relations; they integrate seamlessly with our team, offering hardware, software, cybersecurity solutions, and problem-solving expertise. Their excellent service, integrity, and complementary support have significantly enhanced our operations, and we highly recommend them without hesitation.

Dottie R.

We have been a client of Remington Computer Services for 4 years. Mickey and her staff were very instrumental and extremely organized assisting us in moving our office. They shut down, packed up and set up our new computer stations without any down time.

Recently, they followed our directive in purchasing a laptop and setting up a remote worker in another state allowing them to effectively and efficiently work remotely without a hitch.

Their support team and commitment to customer service is excellent and highly recommended.

Brian S

I’ve known and worked with Mickey Pazienza and her team at Remington for a few years now and will tell you that they are solid professionals. From simple computer needs to full-blown network setups, these folks know their stuff! Highly recommended!

Steven S.

My computer wasn’t working right, so I asked Mickey and her team what to do. They discovered that my old computer was missing some operation files and wasn’t operating correctly. The best solution was to replace the laptop, so they were able to find me a used laptop with all the current software at a great price. If you ever need any assistance with your computer – ask for Remington Computer Service!!!

John G.

The team at Remington has bailed my office out more than a few times. Very knowledgeable, quick response time, reasonably priced and always thinking more about what’s best for us then themselves.

Julie G.

They are an AWESOME Company. The Staff is GREAT. We got all new Computers for our Office and we are
extremely happy with them.

Chris G.

Excellent Services. Awesome freindly staff. They are the best in the buisness. I HIGHLY recommend them for you computer and IT needs.

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Request A Consultation

Contact Us Today