Remington Computer Services has been serving the Rhode Island, Connecticut and Massachusetts area since 2010, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.
Open Positions
Mid-Level IT Support Technician
Remington Computer Services is an RI-owned and operated Managed Service Provider (MSP). We manage, repair, set up, configure, and protect IT environments for small to medium-sized businesses. Whether our clients’ businesses are accounting, dentistry, construction, elder care, home restoration, or anything else, we handle their IT needs. We are a proactive IT solution for business owners who understand how critical their IT infrastructure is to their business but do not have an internal IT department to manage it.
We are looking for an individual who has previous MSP experience as well as broad IT experience and a great desire to learn and grow with technology.
We do a lot of everything – server deployment and troubleshooting, automation, networking, storage, desktop engineering and support. We are looking for the type of person who is motivated by a constantly changing technology landscape and is not tied down to the way things have been done previously. This individual should be high energy and interested in career growth through learning and taking on new challenges.
We are located in Lincoln, RI but currently moving Warwick, RI. We service customers throughout RI, as well as nearby MA and CT.
Mid-Level IT Support Engineer Experience:
- Experience working for a managed service provider is a must.
- Excellent communication and documentation skills
- Experience working independently
- Experience troubleshooting and administering Microsoft Windows 10/11
- Solid Experience administering Microsoft O365.
- Maintained ticket updates for reported incidents and experience with the help desk ticketing
system (ConnectWise, Kaseya, ServiceNow, etc.) - Understanding of TCP/IP/VPN
- Experience with Firewall & Router Appliances preferred but not required
- Install, upgrade, support, and troubleshoot printers and computer hardware
- Perform general preventative maintenance tasks on computers, laptops, and printers.
- Install, upgrade, support, and troubleshoot computers, laptop and peripherals.
Additional Qualifications and Skills
- You are friendly and professional.
- You take pride in being a customer service-oriented person.
- You are a caring, driven and intelligent individual with the desire to pursue continuous development of personal growth as well as technical skills.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekends as needed
Work Location: In person
Interested candidates are encouraged to apply here
https://www.indeed.com/job/mid-level-it-support-technician-d20db04084314c61
IT Support Technician
Remington Computer Services is a RI owned and operated Managed Service Provider (MSP). We manage, repair, set up, configure, and protect IT environments for small to medium sized businesses. Whether our clients’ businesses are accounting, dentistry, construction, elder-care, home restoration, or anything else, we handle their IT needs. We are a proactive IT solution for business owners who understand how critical their IT infrastructure is to their business, but do not have an internal IT department to manage it.
We are looking for an individual with broad IT experience and a great desire to learn and grow with technology.
We do a lot of everything – server deployment and troubleshooting, automation, networking, storage, desktop engineering, and support. We are looking for the type of person who is motivated by constantly changing technological things that have been done previously. This individual should be high energy and interested in career growth through learning and taking on new challenges.
We are in Lincoln, RI, and service customers throughout RI, as well as nearby MA and CT.
IT Support Technician Experience: (Preferred)
- Excellent communication and documentation skills
- Experience working independently.
- Experience troubleshooting and administering Microsoft Windows 10/11
- Experience working with Microsoft O365.
- Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
- Understanding of TCP/IP/VPN
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Perform general preventative maintenance tasks on computers, laptops, and printers.
- Install, upgrade, support, and troubleshoot computers, laptops, and peripherals.
Additional Qualifications and Skills
- You are friendly and professional.
- You take pride in being a customer service-oriented person.
- You are a caring, driven, and intelligent individual with the desire to pursue continuous development of personal growth as well as technical skills.
Interested candidates are encouraged to send their updated resume and a cover letter including salary expectations to recruiting@remingtoncs.com.
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